Negotiation skills
Negotiation Skills
Negotiation is part of every day life whether we want it to be or not!
From negotiating a pay rise or any type of purchase we can see the difference in styles people adopt when using hard, soft or under-hand negotiation tactics. When the pressure’s really on choosing the right negotiation approach is critical to achieve a style that will lead to a worthwhile outcome.
Good negotiation can be about winning and it can be about someone else losing or achieving less than they expected. Best negotiation is about achieving an outcome that all parties see as a result!
For some, negotiation is a game to be played to simply achieve the win, which devalues the people involved and can lead to a reprisal – ‘what comes around goes around some say’. We encourage everyone to see business negotiations as a process, a process to achieving a recognised win for all parties.
If you have a actual negotiation problem we will be pleased to discuss how we can help you.
To discuss your objectives please call us and we will arrange for you to speak with a psl negotiation consultant at your convenience.
PSL negotiation consultants also provide open and in-house tailored negotiation training.
Negotiation Training
"This two day course will equip you with the skills to achieve more worthwhile outcomes"
Who should attend
- Directors, managers, buyers and sellers, professional advisers, consultants
BENEFITS TO YOU AND YOUR BUSINESS NEGOTIATIONS
This course will help you |
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- Achieve more profitable win-win agreements - Prepare for your negotiations - Negotiate with confidence - Build better relationships - Work together and create better options - Identify negotiation styles and tactics - Manage and use emotion - Increase the quality of your solutions - Create solutions that work for both sides - Know when and how to walk away in a positive manner |
COURSE OUTLINE
Setting up negotiations |
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- How and what to prepare for your negotiations - Establishing your options and objectives - Seeing the other sides options and objectives - How to set up your negotiations - Identifying barriers to mutual agreement - Identifying the threats that reduce value - Enhancing the foundations that create value |
The negotiation process |
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- Putting people and relationships first rather than problems
- Establishing objectives and a framework for your negotiations - Responding to poor reason, personal attacks, pressure and power - Seeing the other sides point of view - Overcoming conflict, dealing with refusals to negotiate - Overcoming threats and extreme demands - Identifying the constraints that can get in the way of agreement - Negotiating when the other side has more power - Enhancing the foundations that create value - Stepping back and clearing your head - How to negotiate when alone and as part of a team - Making recommendations - Protecting yourself and your business - Types of agreement - The human traps that stop agreement - Pacing your negotiations - When to stop negotiating - Getting agreement |
This 'psl negotiation consultants' workshop can be tailored for in-house training
At least 80% of this course is interactive to ensure you take away the new negotiation skills and tools you need.
Negotiation Skills
Our negotiation training helps people to define their approach to negotiation, their negotiation style and negotiation skills in being able to see what's going on for other people, reading body and facial language, identifying hidden agendas, meaning and always some surprises!.
RESPECT is what we promote and use within our negotiation training courses to give delegates a framework and process to quickly call upon when the heat is on. PSL RESPECT negotiation means rising above the situation and seeing more and further to gain the dignity and value expected or walking away with a sense of achievement when a deal or desired outcome cannot be agreed. RESPECT means the sincere timid negotiator can take on the tough negotiator and use their qualities to their advantage!
Hard negotiations or perceived high value negotiations; to reach a successful settlement require extra negotiation skills and this is where our training leads to understanding just how negotiations work and helps make the process easier and less stressful.
Negotiation Skills apply equally to the smaller issues – which often hurt the most and mean the most when handled badly. Climbing the corporate ladder or negotiating to win for some can mean forgetting the importance of keeping people on-side.
We offer negotiation training in a group or one to one safe environment. We also provide follow-up support for helping negotiators continue to hone their skills over time. Tailored specifically to each group our negotiation skills training programs are designed to help delegates build a robust platform for negotiation and achieve worthwhile outcomes
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