Learn and gain structure
Being the manager
This means your job is to make sure that the things that need to get done, get done. But remember you are dealing with people and people need direction, challenging and coaching support.
Improve how you delegate
Avoid common mistakes
Use Sir John Whitmore’s amazing GROW model for coaching and performance issues
Learn how to change people’s state
How to give feedback
How to receive feedback
Management skills toolkit
We have developed a management skills toolkit for – managers of others – managers of managers and managers of businesses. These can be adapted to fit your organisation and what’s most relevant.