Learn and gain structure

Being the manager

This means your job is to make sure that the things that need to get done, get done. But remember you are dealing with people and people need direction, challenging and coaching support.

Improve how you delegate

Avoid common mistakes

Use Sir John Whitmore’s  amazing GROW model for coaching and performance issues

Learn how to change people’s state

How to give feedback

How to receive feedback

Management skills toolkit

We have developed a management skills toolkit for – managers of others – managers of managers and managers of businesses.  These can be adapted to fit your organisation and what’s most relevant.