PSL Training | PSL Consultants

We are helping businesses gain significant competitive advantage through our Customer Service Training.

Customer Service Training

Having the right attitudes, knowledge and skills will give you major competitive advantage and this is why our customer service training courses are miles away from a tick the box exercise. Read more PSL customer service training is:

• Miles away from a tick the box customer service training exercise
• Simple, it’s customer service training that’s easy to understand and apply.
• Motivating, useable in everyday and challenging customer service situations.

You can choose from:

• Customer Service Training that is delivered on site and with flexible time
• Customer Service Training that is tailored to your needs and requirements
• Customer Service Training that is based on the fundamentals of excellent customers service

Negotiation skills training for all levels of ability and negotiation experience.

Negotiation Training

Negotiation skills can transform the course of a career, a personal or professional relationship; they can open doors, ignite creative thinking, instil trust, establish dialogue – PSL negotiation training makes people think about what’s possible and achievable.

Negotiation Training Courses

• Business negotiation skills training courses
• Manager’s negotiation and influencing skills
• Sales negotiation skills coaching and training
• 1, 2 and 3 day course options designed to fit
• In-house training for your team at your location

Negotiation skills training can lead individuals and organisations to achieve dramatic improvements, find much-needed solutions, and create win-win outcomes. It doesn’t matter how young or old you are, where you come from or what you do in life, if you develop your negotiation skills with effective training you will simply achieve more.

Negotiation skills training can transform the course of a personal or professional relationship.We will demonstrate to you that you can greatly improve your ability to ask and respond to questions and that doing so will benefit your performance and prospects. They will improve your leadership ability, your selling techniques, the way you communicate and negotiate with customers, suppliers and colleagues.

PSL management training will enhance your leadership skills through using very simple, practical and effective approaches to people management.

Management Skills Training

Learn how to:

• Deliver empowering appraisals
• Create ownership and commitment
• Delegate with confidence
• Manage time and resources more efficiently
• Manage change
• Get people working together

Sales Training

Whether you want a short sales training course or ongoing support PSL staff will be pleased to discuss how we can work with you.

Our sales training team has the ability to deliver effective training to all levels. The sales training we deliver will be designed to be the right sales training course for your organisation. Whether you choose one of our open courses or work with us on an in-house sales training course you can contact us for advice or support about any aspect of sales or your career you wish, both during and after the course.

PSL provide sales training in the UK and for Global companies, our system works anywhere in the world.

PSL are sales training specialists with the credentials to help your sales people perform and your business grow. If you are looking for a sales training foundation or advanced course, we run open courses in Birmingham and London. Alternatively we can design and deliver a custom made course based around your exact requirements.

Sales Strategies and Techniques 

From sales strategies to sales techniques we have a wealth of specialist experience to share with you. We’ll help you advance your sales career, win more sales with new and existing customers. We’ll help you open new channels and build better customer relationships.

Sales Support and Training

A one off sales training course will never be as effective as ongoing sales training or coaching, whether over a period of weeks or months. The sales training will be tailored to suit your people and your products and services. Each aspect of sales that’s most relevant is what we will focus on to remove the obstacles that are holding your business back.

Sales Coaching

One to one sales training and sales coaching means that your people will have individual sessions with one of our sales coaches, to work out what they need and how they can achieve their sales potential. This includes in-field or at the desk sales coaching as well as working with the rest of the sales team. PSL sales coaching is affordable and the most effective way to enable sales performance.

Sales Blog

Learn how to improve your sales with PSL’s latest blog posts.

In-house Training

PSL in-house training is training delivered at your site, to suit your objectives and to ensure the best use of time for your employees. We can deliver any of the training on this website as an in-house training solution.

Account Manager Sales Training

PSL account manager sales training offers a balance between effective account management sales strategies and sales skills.

We take a much deeper consideration of preparation, sales negotiation and value creation.

Our sales training is aimed at experienced salespeople who need to generate more business and sales from major accounts.

Learn how to apply our 3D sales training formula for repeatable sales success, through being:

• Different from your competitors
• Definite and confident in what you will achieve
• Disciplined in the way you communicate, negotiate and organise your time.

We can share our sales training experience of working with some of the very best people in sales and we will tailor our sales training approach to suit the industry sector you are from and your unique sales challenges.

Whatever your sales training budget or team size we will be pleased to discuss how we can deliver training that’s right for you and your team.

Advanced Sales Training

PSL advanced sales coaching and sales training offers a balance between strategy and skills, a much deeper consideration of sales psychology, business strategy and sales training in negotiation.

We understand the mindset of the very best in sales, how personality, determination and focus influence performance.

Our sales training course content, case studies and learning exercises are at the level appropriate for the ability of the people we work with, which include

• Taking time out for a boost
• Top achievers going for growth
• Taking good performers to the next level

We will tailor our sales training approach to suit the industry sector you are from and your unique challenges.

Whatever your sales training budget or team size we will be pleased to discuss how we can deliver training that’s right for you and your team.

Consultative sales training

Consultative or ‘relationship selling skills’ will give you competitive advantage and make you stand out as a trustworthy professional.

Take away practical tools from this sales training, tools that you can use now to improve your performance and drive growth for your business.

Foundation sales training

Learn about the entire sales process or benefit from a sales training course that’s tailored to your needs. Whether you want a short sales training course or ongoing support we will be pleased to discuss how we can work with you.

You will be completely involved through every stage of the sales training as we work together, discussing and sharing what is best practice and appropriate in today’s market.

This sales training course will cover the basics to such an extent that you will gain competitive advantage through using tools and skills that really work.

You will learn every stage of the sales process and how to use it – which many people in sales fail to do as well as they should. This will give you confidence, through having a strategy and a series of checklists to guide you.

Although we call this our foundation sales training course it is appropriate for non-sales people who need to do some selling and those who need to go back to basics, to rebuild and refocus on what really works.

Choose from:

• Sales training on site – sales training on the job and sales training in the field
• One to one sales coaching and sales team coaching
• Team sales training

PSL sales training will give you practical tools and effective skills.

Learn how to apply our 3D formula for repeatable success, through being:

• Different from your competitors
• Definite and confident in what you will achieve
• Disciplined in the way you communicate, negotiate and organise your time.

Whatever your challenge, sales training budget or team size we will be pleased to discuss your requirements.

Telephone Sales Training

If sales results need to be at a higher level or you are starting a new team we can help.

We can provide telephone sales coaching and sales training which is designed specifically to sell more of your products or services.

Sales training for new and experienced staff for creating winning attitudes, communication and negotiation skills that sell your solution.

Sales training benefits:

• Make sales easier
• Deliver growth
• Create a real sense of achievement

PSL works with most industry sectors, small and larger companies.

We can provide on the job coaching, sales training which is designed specifically to sell more of your products or services.

Sales training for new and experienced staff for creating winning attitudes, communication skills and words that sell your solution.

Sales Negotiation Skills Training

Your negotiation skills are more vital than ever in today’s world.

Whether you are looking to negotiate fees, cost savings, influence staff or customers more effectively this sales training course will give you effective skills.

This is not a seminar.

You will learn every stage of the sales negotiation process. This will give you structure, the pathway for a successful negotiation. You will learn about the psychology in negotiations – how to avoid common mistakes.

A two day sales training course.

This sales training course really teaches people not only what good sales negotiations are all about but practical ways they can influence, which are subtle and effective.

We guarantee that this sales training course will enable you to negotiate better outcomes for you and your business.

This sales training negotiation course will give you practical skills, tools and a clear process.

We will help you to gain new and valuable insights into what good negotiations are all about.

You can also come on our refresher courses and benefit from one to one coaching or negotiation support when you need it.

We will be pleased to design and tailor a course for your exact requirements.

Sales Management Training

Whether you want sales management training for yourself or your team – we will work with you to achieve the training that will work best for you.

PSL sales management training is empowering – designed to be rewarding and effective.

Whether you are looking for a course where you get to work with people from other organisations, just advice or a completely tailored approach, we will be pleased to help.

PSL offer in-house sales management training and coaching so you can choose the approach to best suit your requirements.

A sales training provider who puts you first!

Tailored sales training from PSL means:

• Getting the best from your resources [time, money and people]
• Following a working together partnership approach
• A real sense of commitment from us and you to achieving your goals

Our sales training approach will bring out the best in your people.

Sales blog selling skills - have selling skills improved in recent years? It’s so much tougher out there today because of the economy, better competition and sales people who still annoy customers.

Sales blog good selling - good selling is vital to achieve your potential, but what does it really mean?

Sales blog closing skills - closing skills are often prioritised as the most important sales skills.

Sales blog questioning skills - questioning skills will give you more understanding of customer needs and the position to make a proposal that fits.

PSL Sales Training | PSL Sales Consulting and Marketing