Improving your employees impact on your customers

PSL specialise in training that is tailored to fit your needs.

  • On-site
  • On-line or webinars
  • Workshops or day courses

PSL training will fit your people and your needs.

  1. Remove the risk of getting it wrong
  2. Deliver many times more return on investment
  3. Cost less in many instances than an off-the-shelf course
  4. Make your people feel more valued and invested in
  5. Achieve the value for money that you will be able to demonstrate

Working with PSL means gaining tools that help your employees to

  • Be on top of their game
  • Communicate effectively
  • Make good decisions and your customers feel important

About us

We were founded in 1999 and have a track record of success in serving Global Brands, Small and Large organisations.

We offer highly effective training for large and small teams.

An approach that fits your needs

  1. Fixed costs and no up-front fees
  2. Gain a trial if you wish to start here
  3. Free advice and support before you start
  4. A flexible programme or workshops that make it easier to release your team
  5. Proven training that works in your sector
  6. Gain tools that make it easy for your people to practice what they have learned.
  7. Training face to face or by webinar, available throughout the UK and globally

Contact us for more information we are here to help.

Improving communication skills

As a species we are reactive, which can be very helpful in some situations and very dangerous in others. In our training you will see practical examples of good and bad service and people who really make a difference.

Our training isn’t just for people who work in businesses it’s for anyone who wants to serve others or help their organisation to deliver a better experience, less stress and improved outcomes through better communication.

Training that builds the skills people need

Customer service in the real world