Managers Tools
Equipping your managers with the tools to deliver better outcomes is a certain way to improve your business or organisation.
PSL training will be carefully tailored to meet the distinct needs and duties of your leaders and their level of ability and experience.
More tools and better skills
Engaging PSL training means exactly this:
- Gaining know how
- Expanding toolkits and resources
- Developing better people skills
By enhancing the toolkit your managers have available to them - they will improve how they get the best out of themselves and their teams.
Potential Benefits
The potential benefits of PSL leadership and management skills training :
- Better communication
- Better decision-making
- Better agility and flexibility
- Better leadership
- Better performance
Training that's built for you
Who is this for?
Mid-level Managers
Team Leads
Regional Managers
Entry-Level Managers
Senior Managers
Location
We can come to your location or a venue close to you. Our operations extend across the UK and worldwide.
Duration
Our courses are structured as workshops, consisting of sessions that are four hours long or more, spread over a timeframe that aligns with participants' availability and goals.
Customisation
To some extent all of our training is bespoke. Depending on the level need and objectives. We can do this quickly and effectively so that it fits people as unique individuals and the market that you operate in. This is what makes PSL better.
Effective Training For Middle Managers
Being a middle manager is an extremely challenging and exciting place to be. By succeeding in this role you can make a big difference for your team, organisation or business. Middle managers are also a talent pool for stability, sustainability and succession!
Understanding the Role of Middle Managers Middle managers often face unique challenges due to their intermediate position within an organisation. Our training aims to equip middle managers with the skills and strategies needed to navigate these challenges effectively.
Managing Pressure from Above and Below Middle managers are frequently caught between the expectations of upper management and the needs of their team members. Our training provides techniques for balancing these conflicting demands, ensuring business goals are met while addressing team concerns.
Enhancing Decision-Making Authority While middle managers may not have full decision-making authority, our program teaches ways to influence and expedite decision-making processes. We offer strategies for making timely decisions within the constraints of their authority.
Maximising Limited Resources Limited resources and budgets can be a significant hurdle. Our training covers resource management techniques that help middle managers optimise available resources and creatively address budget constraints.
Navigating Organisational Politics Organisational politics can be complex and challenging. We provide insights and tools for navigating these dynamics, enabling middle managers to effectively advocate for their teams and initiatives.
Handling Resistance Resistance from both upper management and team members can impede progress. Our training includes conflict resolution strategies and communication skills to help middle managers address and overcome resistance constructively.
Building and Maintaining Relationships Maintaining positive relationships is crucial, especially under pressure. We teach middle managers how to build and sustain strong relationships with both their team members and superiors, balancing relational dynamics with achieving objectives.
Aligning Goals with Corporate Strategy Aligning individual and team goals with the broader corporate strategy is often challenging. Our training helps middle managers align goals in a way that supports the corporate strategy while maintaining the goodwill of their team.
SummaryBalancing Conflicting Demands: Techniques for managing pressure from multiple directions.
Effective Decision-Making: Strategies for making timely decisions within limited authority.
Resource Optimisation: Tips for maximising limited resources and budget management.
Navigating Organisational Politics: Tools for understanding and navigating internal politics.
Conflict Resolution: Methods for handling resistance from all levels.
Relationship Building: Skills for building and maintaining positive relationships.
Goal Alignment: Approaches for aligning team goals with corporate strategy.
Building high performing teams: understanding how to lead in ways that get the best out of different people.
Diversity: releasing and leading the potential in multicultural and diverse teams.Our training programs empower middle managers to handle their unique challenges effectively, ensuring they can lead their teams to success while fulfilling organisational objectives.Leadership sits on many levels, building on the right foundations makes it easier for managers to progress.
How can we help you?
Its simple really, we can provide courses and coaching support, this can be in the form of a one-off intervention, workshop or development program over time. Our mission is to help people and businesses to grow, if this aligns with yours we would love to hear from you.
Invest in Your Team's Success
PSL's proven training is a valuable investment that benefits both individuals and organisations, leading to more effective interactions, better outcomes, and overall success.
Richard Webb
Director of Field Services, Honeywell
More about PSL
Proven Track Record
With a track record of success, PSL has empowered thousands of employees to become customer service masters. Our programs are designed to deliver tangible results and enhance customer satisfaction.
Achieving Your Objectives
Some use training as a defensive way to protect their brand, some use it to drive growth and some to support and motivate their employees. What is that you want to achieve? We can help you.
Tailored Solutions
Our training programs are meticulously tailored to meet the unique needs and challenges of your team, your industry, business or organisation.
Expert Trainers
Boredom is the enemy of learning. Our courses are interactive, and memorable. Expect dynamic workshops, group activities, and real-life simulations that make learning enjoyable.
Global
We operate in all time zones. Our experience also means we can make training relevant for your culture and local requirements.
Flexible Training Formats
We understand the importance of flexibility. Choose from in-person workshops, virtual training sessions, or a blend of both to accommodate your team’s schedules.
Customisable Modules
Our modular training approach allows you to customise programs based on your specific goals.
Continuous Improvement
The business landscape is ever-evolving, and so is customer service. Our commitment to continuous improvement means that our training content is regularly updated to provide best practices that are needed today.
Let’s take your team to the next level
FAQs
Answers to the most common questions about our leadership and management training
PSL training courses start from £3750 for a team.
We do not run public courses. Everything we do is designed to fit your objectives.
Typically this would be 4 or more and there is no maximum. Having said this maximum numbers of delegates is influenced by what you want to achieve.
We provide a fixed fee. The only factors that may change are accommodation and travel.
You should not buy from PSL. This is because we will not be selling to you. We will be working for you.