Making Negotiation Training Easy

Under pressure, it's common to react impulsively, compromising communication, trust, and the desired outcomes. Our negotiation skills training transcends theory, offering practical solutions that enable individuals to thrive in challenging negotiations.

Understanding that negotiation skills are not one-size-fits-all, we customise our training to meet the distinct needs of your team. This ensures that each member acquires the skills and knowledge pertinent to their specific role, setting them up for success. Our goal extends beyond merely transferring knowledge; we aim to build confidence and provide the necessary tools and skills for individuals to effect real change.

Expanding our negotiation toolkit

Comprehensive negotiation skills training, tailored specifically for professionals seeking to excel in their careers. In today's competitive business environment, effective negotiation is crucial. Our program is designed to equip you with the confidence, skills, insights, and tools necessary to negotiate successfully and continuously improve.

  • Become better prepared.
  • Expand your toolkit and options.
  • Know what you want. Set clear and better goals.
  • Identify and adapt to different negotiation styles to maximise outcomes.
  • Gain structure to guide your decision making and reactions.
  • Understand why people behave in certain ways, common mistakes, tricks and tactics to beware of and how to prevent them from blocking your success.
  • Ask better questions.
  • Learn about value and how to discuss it.
  • Improve how you take notes to help yourself and others.
  • Gain skills to work alone and to build a high performing team.
  • Grow in confidence and ability.

Training that's built for you

“PSL definitely benefits our business. They go the extra mile to understand our different businesses and to deliver training that has helped us to invest strategically in our people and grow our business.”

Richard Webb

Director of Field Services, Honeywell

What makes us different?

More about PSL

Proven Track Record

With a track record of success, PSL has empowered thousands of employees to become customer service masters. Our programs are designed to deliver tangible results and enhance customer satisfaction.

Achieving Your Objectives

Some use training as a defensive way to protect their brand, some use it to drive growth and some to support and motivate their employees. What is that you want to achieve? We can help you.

Tailored Solutions

Our training programs are meticulously tailored to meet the unique needs and challenges of your team, your industry, business or organisation.

Expert Trainers

Boredom is the enemy of learning. Our courses are interactive, and memorable. Expect dynamic workshops, group activities, and real-life simulations that make learning enjoyable.

Global

We operate in all time zones. Our experience also means we can make training relevant for your culture and local requirements.

Flexible Training Formats

We understand the importance of flexibility. Choose from in-person workshops, virtual training sessions, or a blend of both to accommodate your team’s schedules.

Customisable Modules

Our modular training approach allows you to customise programs based on your specific goals.

Continuous Improvement

The business landscape is ever-evolving, and so is customer service. Our commitment to continuous improvement means that our training content is regularly updated to provide best practices that are needed today.

Take the next step

Let’s take your team to the next level

FAQs

Examples of questions we receive

How much does it cost?

PSL training courses start from £3750 for a team.

Do you run open public courses?

We do not run public courses. Everything we do is designed to fit your objectives

What is your minimum and maximum number of delegates?

Typically this would be 4 or more and there is no maximum. Having said this maximum numbers of delegates is influenced by what you want to achieve.

How do you charge?

We provide a fixed fee. The only factors that may change are accommodation and travel.

Why should we buy from PSL?

You should not buy from PSL. This is because we will not be selling to you. We will be working for you.

Still have questions?

Reach out to us we are her to help.