Having better tools with the skills to use them is a certain way to add value for your sales team and your customers.

Tools to help at every stage of the process:

• Appealing to the needs of different people, roles and organisations.
• Overcoming competitive external and internal threats.
• Creating, demonstrating and revealing value.
• Positioning to gain competitive advantage.
• Protecting your profit margin.

Being better prepared:

Building Trust

Using empathy and rapport to build trust. Establishing a positive relationship with the other party.

Setting Objectives

‍Clear goals and priorities for the negotiation.

Critical and creative thinking.

‍How to create breakthrough solutions.

PSL courses incorporate practical exercises, case studies, and real-world applications to make the training beneficial and measurable.

Communication

Effective verbal and non-verbal communication. Words. Seeing the power of words and how they can inspire change and progress. Active Listening. Understanding the needs and concerns of the other party. Asking the right questions. Seeing how to use questions to help everyone. Adapting to different people and cultures to recognising what leads to effective communication.

Preparation

Basic research and understanding of the negotiation context and having a plan.

Negotiation skills are developed over time through practice, experience, and continuous learning. PSL helps people to practice, to build their automatic responses and skills to perform well in complex and challenging scenarios.

Proposals

How to write a compelling presentation, how to pitch your ideas successfully.

Ego

Managing your own needs and reactions. Flexibility. Adaptability to changing situations during negotiations.

Negotiation strategies

‍Having a plan, process and tools to support and guide you. Timing. Understanding when to negotiate and when not to negotiate.

Leadership

‍Recognising how leadership skills can be applied to negotiations. Negotiation styles. Being aware of styles that help and styles that create resistance. Leveraging Relationships. Building and using relationships to influence negotiations positively. Leading Negotiation Teams. Guiding and managing a team of negotiators.

Problem Solving

‍Addressing issues creatively to find mutually beneficial solutions.‍

Emotional Intelligence

‍Recognising and managing emotions, both yours and the other party’s. Comfort zones. Being able to operate outside of your comfort zone. Emergencies. Handling the unexpected.

Negotiation skills are developed through gaining insights, experience and practice. PSL helps people to practice in safe ways.

Strategic Thinking

‍Planning and executing long-term negotiation strategies.‍

Reading the Room

‍Understanding the dynamics and power structures at play.

‍Strategic Decision-Making

‍Making high-stakes decisions during negotiations.

Resilience

‍Overcoming setbacks and challenges in negotiations.