Welcome to PSL
We are soft skills training specialists. Front-line employees and managers benefit from our training, because it improves their lives, how they Communicate, Influence and Collaborate with each other, with customers and supply chains.
Customer Relationships are built and maintained through the skills and relationship intelligence (RQ) that employees have available to them. Customer satisfaction and relationship sustainability depends upon RQ. Developing this competency is a certain way to improve the feedback you gain from employees and customers.

Who do you wish to support with training?
In terms of your priorities what is most important to you now? Who could really benefit from enhancing their relationship intelligence, communication and people skills? Where are they now and where could they be?
We train people to lead, collaborate and communicate more effectively. PSL training is designed to fit your business.

What makes a great team?
The best teams have the people who want to do the best work in their field and to not let their customers down.
Richard Webb
Director of Field Services, Honeywell