Welcome to PSL

We are soft skills training specialists. Front-line employees and managers benefit from our training, because it improves their lives, how they Communicate, Influence and Collaborate with each other, with customers and supply chains.

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Customer Relationships are built and maintained through the skills and relationship intelligence (RQ) that employees have available to them. Customer satisfaction and relationship sustainability depends upon RQ. Developing this competency is a certain way to improve the feedback you gain from employees and customers.

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Who do you wish to support with training?

In terms of your priorities what is most important to you now? Who could really benefit from enhancing their relationship intelligence, communication and people skills? Where are they now and where could they be?

Can-do Attitudes: 50%

Commercial Decision Making: 50%

Communication Skills: 50%

Conflict Management Skills: 50%

Customer Service Excellence Skills: 50%

Leading Yourself and Others to Success: 50%

Negotiation and Selling Skills: 50%

Reslience, Stress Management Skills: 50%

We train people to lead, collaborate and communicate more effectively. PSL training is designed to fit your business.

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Click here to send us where you want to focus

What makes a great team?

The best teams have the people who want to do the best work in their field and to not let their customers down.

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"PSL definitely benefits our business. They go the extra mile to understand our different businesses and to deliver training that has helped us to invest strategically in our people and grow our business."

Richard Webb

Director of Field Services, Honeywell

"This wasn’t your typical leadership communication skills training, because it was really tailored to our needs. The program helps our teams to lead better and understand the real human impact that they have on colleagues and customers. The feedback has been remarkable. You can feel the difference."

Senior Director

Power Software + Controls